About the Course

This module first seeks to define the issue of human factors and the factors that cause us to operate a cognitive deficit in practice. To perform at our best, we have to be familiar and comfortable in the environment we have chosen to work in as a clinician. Human factors encompass all those factors that can influence people and their behaviour. In this module we look at the environmental, organisational and job factors, and individual characteristics which influence human factors.


Some of the tips and tricks reviewed in this module include:

  • Rapport building to objectify problems and de-escalation techniques.
  • Methods of behavioural flexibility
  • Non-verbal communication skills
  • Visual, Auditory and Kinaesthetic (VAK) tools.
  • Mirror and matching techniques to get the best from people


This course takes approximately 30 minutes to complete.

Foundation Programme Curriculum

This course covers the following Foundation Programme Curriculum areas:

 

6. Communicates clearly in a variety of settings

7. Works effectively as a team member

19. Makes patient safety a priority in clinical practice

About the Author

World Extreme Medicine

World Extreme Medicine (formerly Expedition & Wilderness Medicine) is the world’s leading provider of expedition, wilderness and remote medicine training courses for medical professionals.WEM was born out of expeditions over 20 years ago, while we have changed and grown, we continue to lead the way in outstanding and inspirational training. Alongside exciting training we also offer extensive consultancy and medical support for projects across the globe. If you have a project you’d like help with please get in touch HERE.

Course Curriculum

  • 1

    Human factors

    • Human factors in healthcare

    • Learning outcomes

    • A clinical human factors definition

    • Making mistakes

    • Healthcare is increasingly complex

    • Human errors

    • Documented origins of human factors

    • The value added from intervention

    • Individual factors that predispose to error

    • Stress and performance

    • Halt

    • A performance-shaping factors checklist

    • Apply human factors thinking to your work environment

    • Challenges - kit organisation

    • The task

    • The workplace

    • Forcing functions

    • Standardization

    • Resiliency efforts

    • Swiss cheese and front line staff

    • Human factors principles

    • Human factors

    • Root causes

    • Non-technical skills

    • Error chain

    • Error chain broken

    • Using human factors to increase safety

    • Solutions/change yourself

    • Solutions/change the system

    • Five steps to influencing human factors

    • Conclusion
  • 2

    Assessment

    • Quiz